Last Updated: 7/5/2024
At Vital Point Acupuncture, we are committed to protecting the privacy and personal information of our clients and visitors to our website www.vitalpointacupuncture.com.au. This Privacy Policy outlines how we manage your personal information in accordance with the Australian Privacy Act 1988 (Privacy Amendment (Private Sector) Act 2000) and the Australian Privacy Principles (APPs).
Collection of Personal Information
- Types of Personal Information Collected: We may collect personal information such as your name, contact details (email address and phone number), date of birth, and health information when you use our services, contact us, or visit our Site.
- How We Collect Personal Information: We collect personal information directly from you through forms on our Site, during appointments, and through other interactions you may have with us.
- Third-Party Sources: We may collect personal information from third parties such as healthcare providers, subject to your consent.
Use of Personal Information
- Primary Purposes: We use your personal information to provide acupuncture services, schedule appointments, and manage your treatment and care.
- Other Purposes: We may use your information for administration, billing, marketing (with your consent), and other purposes related to our business operations.
- Marketing Communications: With your consent, we may use your contact details to send you marketing communications. You can opt out at any time.
Disclosure of Personal Information
- Third-Party Disclosure: We may share your information with third parties such as healthcare providers, insurers, or service providers to facilitate your care or for business purposes.
- Legal Obligations: We may disclose your personal information if required by law or if necessary to protect our rights or the safety of others.
Data Security and Storage
- Security Measures: We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Access and Correction of Personal Information
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
Complaints
If you have a complaint about how we handle your personal information, please contact us using the details below. We will respond promptly and work to resolve your concerns.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Rebecca Sweeney
Vital Point Acupuncture
info@vitalpointacupuncture.com.au